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At GLOBIZS, your privacy is our top priority. This Privacy Policy explains exactly what data GMessenger collects, why we collect it, how it is used and protected, and the rights you have over your information. We are committed to full compliance with Apple App Store guidelines, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and all applicable privacy laws.
We collect only the minimum data necessary to provide a secure, reliable messaging experience. Below is a complete description of every category of data we process.
| Category | Examples | How Collected | Required? |
|---|---|---|---|
| Account & Identity | Name, phone number, email address, profile photo, bio | Provided by you during registration / profile setup | Required |
| Messages & Content | Text messages, images, videos, voice recordings, files, location shares | Created by you when you use the app | Required |
| Contacts | Contact names and phone numbers on your device | Read from device address book only when you grant permission | Optional |
| Location | Approximate or precise geographic coordinates | Read from device GPS only when you choose to share your location in a chat | Optional |
| Media & Files | Photos, videos, documents you choose to send | Selected by you from your photo library or camera | Optional |
| Device & Technical Data | Device model, OS version, app version, FCM push token, IP address, language | Collected automatically at app launch | Required for core functionality |
| Usage & Diagnostics | Crash reports, error logs, feature usage patterns | Collected automatically via Firebase | Required for service stability |
| Authentication Tokens | Session tokens, JWT | Generated and stored securely on your device upon login | Required |
We do NOT collect: payment information, government IDs, precise location in the background, health or biometric data, browsing history outside GMessenger, or any data from your device without an explicit action by you.
GMessenger requests the following device permissions. You can deny any optional permission without losing core messaging functionality. Each permission is requested only at the moment the relevant feature is first used.
| Permission | Platform | Why We Need It | Optional? |
|---|---|---|---|
| 📷 Camera | iOS & Android | To take photos/videos and scan QR codes for contact linking | Optional |
| 🖼️ Photo Library | iOS & Android | To pick photos and videos to send in chats | Optional |
| 🎤 Microphone | iOS & Android | To record voice messages and audio notes | Optional |
| 👥 Contacts | iOS & Android | To identify which of your contacts already use GMessenger | Optional |
| 📍 Location (When In Use) | iOS & Android | To share your current location inside a chat conversation | Optional |
| 🔔 Notifications | iOS & Android | To deliver push notifications for new messages | Optional (recommended) |
| 📁 Storage / Files | Android | To read and save photos, videos, audio, and documents shared in chats. On Android 13+, granular media permissions (READ_MEDIA_IMAGES, READ_MEDIA_VIDEO, READ_MEDIA_AUDIO) are used instead of broad storage access. | Optional |
We never access your camera, microphone, or location in the background. All sensor access occurs strictly in the foreground and only when you actively trigger the corresponding feature. You can revoke any permission at any time in your device Settings without uninstalling the app.
We use the data we collect only for the following purposes:
We do not sell your personal data, use it for advertising, or share it with data brokers under any circumstance.
On-device storage
Server-side storage
Despite our rigorous safeguards, no method of electronic transmission or storage is 100% secure. If we discover a breach that affects your data, we will notify you promptly in accordance with applicable law.
We do not sell, rent, or trade your personal information. We share data only with trusted service providers who help us operate GMessenger, and only to the extent necessary for them to perform their services.
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Firebase Cloud Messaging (FCM) | Google LLC | Deliver push notifications to Android & iOS devices | firebase.google.com/support/privacy |
| Firebase Analytics & Crashlytics | Google LLC | App performance monitoring and crash reporting | firebase.google.com/support/privacy |
| Apple Push Notification service (APNs) | Apple Inc. | Deliver push notifications on iOS devices | apple.com/legal/privacy |
We may also disclose your information if required by law, court order, or to protect the rights, property, or safety of GMessenger, our users, or the public.
GMessenger uses Firebase Cloud Messaging (FCM) and Apple Push Notification service (APNs) to send real-time notifications when you receive a new message.
| Data Type | Retention Period | Deletion Trigger |
|---|---|---|
| Account information | Duration of account + 30 days | Account deletion request |
| Messages & media (server) | Delivered + 30 days | User deletion or account closure |
| Messages & media (device) | Until app uninstall or manual deletion | Logout clears local cache; uninstall removes all |
| FCM push token | Until logout / uninstall | Automatically removed on logout |
| Crash & analytics logs | 90 days | Automatic rolling deletion |
| Authentication tokens | Session duration | Cleared on logout |
You may request immediate deletion of all your data at any time by contacting us. See Your Rights & Choices below.
GMessenger is intended for users aged 13 and older (or the minimum digital age of consent in your country, if higher). We do not knowingly collect personal information from children under 13 years of age.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the address below. We will promptly delete any such information from our systems.
Depending on your location, you may have the following rights regarding your personal data. We honour all requests within 30 days.
Request a copy of all personal data we hold about you.
Update or correct inaccurate information at any time from your profile settings.
Request complete deletion of your account and all associated data.
Object to or restrict certain types of processing of your data.
Receive your data in a machine-readable format to transfer to another service.
Disable analytics, push notifications, or contact syncing at any time in Settings.
To exercise any right, email us at contact@globizs.com with the subject line "Privacy Request — [Your Right]". We may ask you to verify your identity before processing the request.
CCPA (California residents): You have the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information.
GDPR (EEA / UK residents): Our lawful bases for processing are contract performance (delivering the messaging service), legitimate interests (security and fraud prevention), and consent (optional features like location sharing).
GMessenger is operated by GLOBIZS and your data may be processed on servers located outside your country of residence. Where data is transferred across borders, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your information in line with this policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Your continued use of GMessenger after the effective date of a revised policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Privacy team:
We respond to all privacy inquiries within 72 hours.
contact@globizs.comGLOBIZS · GMessenger Privacy Policy · Effective May 8, 2025